How to configure Mail on a Mac (Apple Mail) #

We offer both secure and non-secure methods of connecting to our email server. The secure method protects your password from being intercepted (by using an SSL certificate)

Secure Method #

To add an email account to your iPhone’s “Mail” app:

1. Tap on Mail
2. Tap on Other (at the bottom)
3. Tap on Add Mail Account
4. Enter account information
   1. Name: Your user’s first and last name
   2. Email: Your email account’s username (user@domain.com)
   3. Password: Your email account’s password
   4. Description: A brief description of this account
5. Tap Next
6. Select IMAP (Internet Message Access Protocol)  or POP3 (Post Office Protocol 3)
   1. INCOMING MAIL SERVER:
      • Host Name: dixie.simplywebservices.net (this is our secure email server)
      • User Name: Your email account’s username (ex: user@domain.com)
      • Password: Your email account’s password
      • Port: IMAP = 993  / POP3 = 995
      • Tap Use SSL
   2. OUTGOING MAIL SERVER:
      • Host Name: dixie.simplywebservices.net (this is our secure email server)
      • User Name: Your email account’s username (ex: user@domain.com)
      • Password: Your email account’s password
      • SMTP Port: 465
      • Tap Use SSL
7. Tap Next
8. Tap Save

Unsecure Method #

To add an email account to your iPhone’s “Mail” app:

1. Tap on Mail
2. Tap on Other (at the bottom)
3. Tap on Add Mail Account
4. Enter account information
   1. Name: Your user’s first and last name
   2. Email: Your email account’s username (user@domain.com)
   3. Password: Your email account’s password
   4. Description: A brief description of this account
5. Tap Next
6. Select IMAP (Internet Message Access Protocol)  or POP3 (Post Office Protocol 3)
   1. INCOMING MAIL SERVER:
      • Host Name: mail.domain.com
      • User Name: Your email account’s username (ex: user@domain.com)
      • Password: Your email account’s password
      • Port: IMAP = 143/ POP3 = 110
   2. OUTGOING MAIL SERVER:
      • Host Name: mail.domain.com
      • User Name: Your email account’s username (ex: user@domain.com)
      • Password: Your email account’s password
      • SMTP Port: 25 or 587 (if outgoing mail fails, try port 587)
7. Tap Next
8. Tap Save

POP3 downloads email from a server to a single computer, then deletes it from the server. On the other hand, IMAP stores messages on a server and synchronizes them across multiple devices.

Our servers do not support using a secure method with your domain name, you must use dixie.simplywebservices.net