How to configure Android email

We offer both secure and non-secure methods of connecting to our email server. The secure method protects your password from being intercepted (by using a SSL certificate)

As Android no longers has a default email app, these instructions are going to apply to all email apps, however the process of launching and getting to the settings will vary.

Secure Method

1. Launch your email app
2. Tap on Settings
3. Tap on Add account
   1. Name: Your user’s first and last name
   2. Email: Your email accounts username (user@domain.com)
   3. Password: Your email accounts password
   4. Description: A brief description of this account
4. Select IMAP (Internet Message Access Protocol)  or POP3 (Post Office Protocol 3)
   1. INCOMING MAIL SERVER:
      • Host Name: dixie.simplywebservices.net (this is our secure email server)
      • User Name: Your email accounts username (ex: user@domain.com)
      • Password: Your email accounts password
      • Port: IMAP = 993  / POP3 = 995
      • Tap SSL/TLS (Accept all certificate)
   2. OUTGOING MAIL SERVER:
      • Host Name: dixie.simplywebservices.net (this is our secure email server)
      • User Name: Your email accounts username (ex: user@domain.com)
      • Password: Your email accounts password
      • SMTP Port: 465
      • Tap SSL/TLS (Accept all certificate)
      • Check – Require authenication to send emails
   3. Complete the rest of the setup (varies from app to app)

Unsecure Method

1. Launch your email app
2. Tap on Settings
3. Tap on Add account
   1. Name: Your user’s first and last name
   2. Email: Your email accounts username (user@domain.com)
   3. Password: Your email accounts password
   4. Description: A brief description of this account
4. Select IMAP (Internet Message Access Protocol)  or POP3 (Post Office Protocol 3)
   1. INCOMING MAIL SERVER:
      • Host Name: mail.domain.com
      • User Name: Your email accounts username (ex: user@domain.com)
      • Password: Your email accounts password
      • Port: IMAP = 143/ POP3 = 110
   2. OUTGOING MAIL SERVER:
      • Host Name: mail.domain.com
      • User Name: Your email accounts username (ex: user@domain.com)
      • Password: Your email accounts password
      • SMTP Port: 25 or 587 (if outgoing mail fails, try port 587)
      • Check – Require authenication to send emails
   3. Complete the rest of the setup (varies from app to app)

POP3 downloads the email from a server to a single computer, then deletes the email from the server. On the other hand, IMAP stores the message on a server and synchronizes the message across multiple devices.

Our servers do not support using the secure method and using your domain name, you must use dixie.simplywebservices.net