Do You Provide Assistance in Setting Up My Site? #

Yes — Simply Web Services offers several ways to get help setting up and managing your website. Here’s where to go for each type of support.

Knowledge Base #

Browse our searchable [knowledgebase] for step-by-step guides on hosting, email, DirectAdmin, domains, and more.

Help Desk #

The best way to reach our team directly. Logging a request through the help desk lets us track and resolve issues quickly and efficiently. Support is available 24/7, wherever you are in the world.

Phone Support #

For urgent or complex issues, call us directly at 540-479-6350 during business hours.

Remote Status Page #

Check current server status and announcements on our remote status and monitoring page.

Follow Us #

Stay updated via our Facebook page.

Mailing Address #

Simply Web Services has invested in several methods of supporting clients in the design of their web site. Below, you will find a few links to help you get started. Feel free to also look around on our knowledge base for further answers.

Knowledge Base

A searchable knowledgebase is also available for quick reference. To access this area, please visit https://simplywebservices.net/knowledgebase/

Help Desk

The help desk is the best way to contact the Simply Web Services staff directly. Logging problems through the help desk allows us to work quickly and efficiently to resolve issues. Support is available 24/7, so wherever you are in the world, we’re here for you. To access the helpdesk, please visit https://simplywebservices.net/support-desk/

Remote Status Page

Our remote status page, which includes announcements and the remote server monitoring interface, is available a https://www.sws-stats.com/

Simply Web Services Facebook Page

https://www.facebook.com/FBurgWebDesign

Mailing Address

Simply Web Services, LLC
PO Box 1631
Fredericksburg, VA 22402

Prefer to just ask directly? Contact us and we’ll point you to the right resource.