What is Reputation Management

At Simply Web Services, our work doesn’t stop when your website project is complete. Many of our clients continue with Simply Web Services for hosting, SEO, Online Marketing, and Reputation Management. We continually work to optimize your success on the Internet.

Any successful business or organization needs to maintain a positive image among potential, current, or past customers. That’s why we offer Reputation Management for our clients.

Our multi-leveled approach actually works, over time, to get you more positive reviews.

Once we have your website up and fully operational, we put a survey page for your customers and encourage them to post reviews.

We’ll set up your website with a survey page for your customers and encourage them to post reviews of your business on online profiles, such as Google Maps/Google My Business, Yahoo Local, Bing, Yelp, Merchant Circle, and Yellow Pages. We’ll monitor the survey results from your site, as well as reviews posted on your online profiles, on a weekly basis. We’ll alert you to any problems your customers have or any negative reviews, so we can post an appropriate response. We’ll also encourage your customers to post their positive survey comments on your online profiles, ensuring the Web-surfing public gets the most positive view possible of your business. It is well established that having online reviews is key to gaining new customers. Even a few negative reviews are good; they prove the reviews are factual.

The sad and honest truth about reviews is that trolls have nothing better to do than complain about things, making things worse than they were, or even lying about the experience.

At SWS, we will help you navigate through the maze of reviews, how to reply to them, and in the long run, help your business grow.