---
title: What hours are you open for technical support questions?
description: "# What Hours Are You Open for Technical Support Questions? **Email support is available 24 hours a day, 7 days a week**. We hold ourselves to this standard because anything less wouldn't be acceptable for a hosting provider — issues…"
url: "https://simplywebservices.net/docs/what-hours-are-you-open-for-technical-support-questions/"
updated: "2026-08-14"
category: Pre Sales
---

# What hours are you open for technical support questions?

# What Hours Are You Open for Technical Support Questions?

**Email support is available 24 hours a day, 7 days a week**. We hold ourselves to this standard because anything less wouldn't be acceptable for a hosting provider — issues don't wait for business hours, and neither do we. We also offer phone support during business hours at [540-479-6350](tel:5404796350) for urgent or complex issues. Most support tickets are resolved quickly via email, but response times can vary based on the complexity of the issue. [Contact us](https://www.simplywebservices.net/contact_us/) anytime with a technical question.